Tracking, shipping, quotes, and delivery, answered in plain language.
Open the Tracking page and enter the number on your label or confirmation. You will see the current status, location, estimated delivery, and a timestamped timeline.
New shipments start with SPM, then the year and a unique reference. Enter the full number, including the letters.
Request a quote with the origin, destination, cargo type, and timing. Once the service is confirmed, we create the shipment record and issue a tracking number.
Yes. Air and sea freight are available. Customs coordination and duty status appear on the tracking page when a shipment crosses a border.
Ocean and customs updates arrive less often than local delivery scans. If a status stays the same past the quoted window, contact us with the tracking number.
Yes. Anyone with the tracking number can open the public tracking page. Share it only with people who need to follow the shipment.
When a shipment needs a payment, the tracking page shows Pay Now and View invoice. The invoice lists each charge. You can pay the full balance or selected fees, then submit an acknowledgement. Tracking shows Confirmed after operations verifies the transfer.
